As good as the agents
1 Year Warranty!
Service
Know What You Get!
Quality Promise
We are committed to ensuring that you get the best car service, performance, reliability and enjoyment out of your car at the best possible price.
Our Parts
We are sure you heard the terms
- OE (Original Equipment)
- OEM quality parts (Original Equipment Manufacturer)
- OES quality parts (Original Equipment supplier)
- Aftermarket parts
Let us explain –
OE (Original Equipment): The original equipment is your car
OEM Parts (Original Equipment Manufacturer)
OEM (Original Equipment Manufacturer) refers to the car manufacturer, for example: BMW, Mercedes, Volkswagen etc. The car manufacturer (OEM) makes the body, frame and sometimes the engine block and cylinder head. The OES (Original Equipment Supplier) supplies all the other parts in your vehicle.
OES (Original Equipment suppliers)
OES parts are made on the same assembly line as the “Genuine parts” except that the “genuine part” is branded with the car’s logo, and then gets wrapped and labelled in the agents packaging. This part has just become more expensive to you as the consumer.
What are Aftermarket parts?
Aftermarket parts are just that, parts made for the aftermarket. So this includes the parts sold by the car dealerships.
These parts are not made for the car manufacturers. Sometimes, OES companies like Bosch and Valeo manufacture these parts, and other times it’s by a completely different manufacturer like Meyle. The main difference is they are not made completely to the cars manufactures specifications. This is not always bad. One example is Bilstein. They are not an OEM/OES supplier, but they offer parts of matching quality also.
Beware of low quality spare parts
Sometimes you will see spare parts costing only a fraction of OEM/OES parts. Beware of low quality spare parts. These spare parts are manufactured using inferior tools and materials. They are not built to your car’s specifications. This can lead to mechanical problems and breakdowns. Worse yet, they can cause damage and major safety concerns.
Check out our blog for more detail
Working to manufacturer specifications
Our qualified technicians use only high quality parts and state of the art diagnostic equipment. Our technicians have gone through many years of training and continue to study, keeping their skills updated and fresh.
Here at Autoworks we service vehicles according to the manufacturers specifications and our procedures are based on the latest German industry developments. This means you can trust us to do the best for your vehicle and you!
How We Work
When your vehicle comes in for a service or repair we strive to provide you with the best experience possible at the best value for money.
When bringing your vehicle to Autoworks we will drop you off at home or at work at no additional cost. Our friendly service assistants will then contact you later in the day regarding any additional repairs that may be needed on your vehicle, only if you approve the quotes, will we proceed with the repairs. No work will be done on your vehicle without your authorization. The Branches Manager or Foreman will stay in contact with you throughout the duration of your vehicles stay with us so that you are continuously up to date on what’s happening.
We strive to make sure that you get the same quality of work that you would have gotten from the agents at a cheaper cost. Here at Autoworks, we do this by ensuring:
- We only use OE, OES or OEM quality parts.
- By making sure you never pay more than what you would of at the Agents.
- And offering you a 1 year or 60 000km warranty on our workmanship and parts fitted.
Not only do you have a warranty of 1 year or 60 000km (whichever comes first) when you service or repair your vehicle with us but you also have peace of mind knowing that we have comprehensive insurance in place protecting you and your vehicle.
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